Mailing instructions
When sending in your repairs, please either send them in a box or a padded bag and attach our address details as below.
Along with your repairs, please provide us with the following information:-
- Name
- Home address (inc. Postcode)
- Return mailing address (if different to home address, inc. Postcode)
- Contact telephone numbers including email if applicable
- Brief description of work required
Please also enclose your payment (cheque or postal order made payable to Frank Harvey Ltd). Please note that payment can also be made by debit or credit card over the telephone should this be your preferred method of payment. If you are unsure of the price and require a quotation, one of our members of staff will contact you on receipt.
We advise:
- The courier company we use require a signature on delivery, therefore, would recommend that you provide us with a return address where the parcel can be signed for between the hours of 8.30am and 5.30pm.
- When sending your repairs, please ensure that you pack your parcel securely and preferably use a box or padded bag.
- Please remember to also put your senders address details on the box or package.
Our postal address:
Frank Harvey ltd
Leatherworks
Unit 14 Combs Tannery
Tannery Road
Combs
Stowmarket
Suffolk
IP14 2EN
If you are local to us:
Our shop hours are as follows:
Monday
8.30am – 12.30pm lunch 1.00pm – 4.00pm
Tuesday – Friday
8.30am – 12.30pm lunch 1.00pm – 5.00pm